When you use Google apps on your Android device, the system may prompt you with the “Google keeps stopping” error. You may encounter the issue on many Google apps such as Google App Store, Google Chrome, etc. But when this prompt pops up, there is no specific information to help you solve it. This post from NewsPivot will provide some solutions.

You may also like: What to Do If Google Chrome Closes Automatically on Start?

Method 1: Clear the Cache of the Google App

The “Google keeps stopping” error can be caused by an application cache problem. Clearing the Cache of apps is often an effective workaround that can help some applications get back to normal operation. Here are the steps to do that: 

Step 1: Find and click the Settings icon on your phone’s home screen.

Step 2: Tap Apps in the Settings menu, then you can see all the apps on your phone.

click Apps

Step 3: In the app list, select the Google app you’re having trouble with. You can quickly find the Google apps with the search function at the top.

Step 4: Click the selected app, and then you will see the Storage option, tap to enter.

choose Storage

Step 5: On the Storage details page, you will see the CLEAR CACHE button, click it to clear the cached data of the application.

click CLEAR CACHE
Tips:
Clearing the cache will only delete temporary files generated while the application is running. It will not delete the application or your personal Settings in the application. If you want to restore the app to its original state and need to clear your app data (including personal Settings and data), you need to click the CLEAR DATA button.

Related post: Google Discover Not Working? Try These Methods to Fix It!

Method 2: Update Android Software

Software update is an important part of software maintenance, not only to fix known problems but also to improve software performance and security to ensure the best user experience. You can use the following steps to take advantage of the software update to fix the bug that Google stopped working.

Step 1: Tap the Settings button on the phone’s desktop.

Step 2: Search for Update in the search bar at the top.

Step 3: Click Software update, and then all applications are checked and updated automatically. Then the Google stoppage error could be fixed.

choose Software update

Method 3: Disable or Uninstall Conflicting App

To deal with the “Google keeps stopping” error, it is usually recommended to try to uninstall recently installed software first, as they are more likely to be conflicted with Google apps. There are some specific steps for you:

Step 1: Enter the Settings menu on your desktop.

Step 2: Choose the Apps button.

Step 3: Find the app you want to disable or uninstall in the app list and tap it to enter the details page. Then click the UNINSTALL or FORCE STOP button.

click UNINSTALL or FORCE STOP button

Step 4: The system will remind you do you want to uninstall this app, you need to click the OK button to uninstall the app.

Tips:
Please ensure that the uninstallation process does not affect the operation of other important software. If you are unsure which software may be causing a conflict, consider seeking professional help.

Related post: How to Uninstall or Disable Android Pre-Installed Apps?

Method 4: Clear Storage Space  

If the system runs is lack of storage, it can cause the “Google keeps stopping” error. By checking and freeing up storage, you can ensure that there is enough storage for Google apps.

In addition, system performance may decrease due to insufficient storage, which may affect the operation of Google apps. By checking the storage space, you can ensure that the system performance is at its best, thus supporting the stable operation of Google apps.  You can use the Android’s built-in cleaner to do it:

Step 1: Find the built-in cleaner on the desktop and click to enter.

Step 2: Hit the Cleanup button to enter the cleanup interface, and then you can remove unused files to free up more storage space.

tap Cleanup

Final Words

All the solutions on how to fix the Google keeps stopping error have been given. You can make a choice based on your actual needs. I hope the above steps can help you solve the problem of “Google keeps stopping”. If the problem persists, it is recommended that you contact your phone manufacturer or Google official support for more professional help.

  • linkedin
  • reddit