It’s very common for people to use Wi-Fi calling in their daily life. Due to its stable network and good calling quality, many users are satisfied with it. However, in case you get in trouble with Wi-Fi calling not working on Android, this article from NewsPivot can help you out.

Why Is Wi-Fi Calling Not Working on Android

Wi-Fi calling is a feature that requires a strong wireless internet connection. Therefore, the problem of Wi-Fi calling not working on Android is related to connectivity issues. Sometimes weak signals, slow internet speed, or faulty Wi-Fi routers can give rise to problems with Wi-Fi calling. So if you are having trouble with Wi-Fi calling, check these hardware issues.

Concerning software, the problem could be because your device doesn’t enable Wi-Fi calling on Android or accidentally turns Wi-Fi off. Opening up airplane mode will automatically toggle off Wi-Fi and the internet, which can prevent making Wi-Fi calls as well. The other reason is that your phone doesn’t support Wi-Fi calling.

There are some tricks that will help you fix the Wi-Fi calling not working problem.

How to Fix Wi-Fi Calling Not Working on Android

If you don’t know how to get Wi-Fi calling to work again, attempt these solutions.

Please ensure that your mobile phone supports Wi-Fi calling. In addition, every Android phone is different, and the layout of Settings may also be different.

1. Verify Wi-Fi Status

When your Wi-Fi calling stops working suddenly, the first thing you should do is check your Wi-Fi connection. You can just swipe down the quick settings menu and see the Wi-Fi icon.

If the icon is grayed or empty, you’re not connected to the network. You can connect to your own or nearby signals. But be careful when you get into strange Wi-Fi because it may threaten your cell phone security. Besides, it’s important to notice if the airplane mode is on. Turn it off as it disables all wireless communications.

Then verify the Wi-Fi status. The signal should remain in a good state. If not, when you’re at home, you can check if the wireless router is currently flowing. Try to reset your router, and connect it again to see if the Wi-Fi calling gets well.

2. Confirm Wi-Fi Calling Is Enabled

You should enable Wi-Fi calling on Android before using it. Some smartphones such as Android and iPhone won’t activate the feature by default. Here are steps to enable the feature of Wi-Fi calling.

Step 1: Open Settings.

Step 2: Type Wi-Fi calling in the search bar. Or find Network & internet and select the Mobile network.

Step 3: Swipe down to Wi-Fi calling and turn the switch on.

3. Update Your Device

Updating your device is a useful technique to repair many issues and bugs on your phone. Wi-Fi calling not working on Android may be fixed by a simple update. You can check if there is any available update through the following steps.

Step 1: Go to the Settings app.

Step 2: Tap on About phone, and select Updates to check if there are any new updates.

the history of updates

Step 3: Install the new update.

4. Restart Your Phone

If you want to fix Wi-Fi calling-related issues or some other temporary glitches, restarting your Android device is always a good choice. This action can easily resolve most problems on your device. To reboot your phone:

Step 1: Press and hold the Power button, and release it after a menu pops up.

select the Reboot option

Step 2: Tap on the Reboot option.

5. Try a Different Wi-Fi

The unavailable network may cause Wi-Fi calling not to work. Sometimes the signal is full but does not work. If you’re at home, you can check if other devices can connect to the signal and if available. In the event that the network is usable, the root cause may be on your phone. If not, you can reset your router or try a different network while you are out.

6. Reset Network Settings

If the Wi-Fi calling still cannot work, you can try to reset the network settings on your Android phone. Take the steps as follows.

Step 1: Launch the Settings app and go to System.

Step 2: Look up the Backup & reset option, and select Network settings reset.

Step 3: Tap on RESET SETTINGS to confirm it.


This will reset all network settings, including Wi-Fi, cellular data, and Bluetooth. After completing it, you need to reconnect the network and see if the device can make Wi-Fi calls.

7. Reinsert the SIM Card

If resetting network settings doesn’t work, you should attempt to reinsert your SIM card. Firstly, you need to turn the device off. Remove the SIM card, and put it back after three to four seconds with proper operation. Once the SIM card is reinserted, power on the phone and go to settings to check the function of the Wi-Fi calling.

Also read: 5 Solutions for the Mobile Network State Disconnected Error

Bottom Line

This post provides several helpful tips to fix Wi-Fi calling not working on Android. Now you may gain an insight into the solutions to such a problem.

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