Many users report that they are experiencing the Apple ID verification failed issue with a warning message. If you are in the same trouble and looking for ways to solve it, just keep reading. This post from NewsPivot offers you 7 useful solutions to this issue.
What Does “Apple ID Verification Failed” Mean?
This verification issue always happens when you install apps from App Store or manage iCloud on your iPhone. It prevents you from accessing services related to iCloud, such as iTunes Store and App Store.
There are four common warning messages that may appear on the screen when your iPhone fails to verify your Apple ID:
- Verification Failed There was an error connecting to the Apple ID server.
- Verification Failed An unknown error occurred.
- Verification Failed This Apple ID is not active.
- Verification Failed Your Apple ID or password is incorrect.
Also read: How to Create a New Apple ID on iPhone/iPad/Mac
Why Does Your Apple ID Verification Fail?
The typical reasons why the situation of “verification failed connecting to Apple ID” happens are as follows:
- Incorrect Apple ID and password.
- Apple server issues.
- Poor and unstable network connection.
- Minor system glitches.
- Missing verification code.
- The Apple ID may be disabled or locked.
- Inconsistent date & time.
How to Fix the Apple ID Verification Failed Error?
After figuring out the reasons why the verification of your ID failed, it’s time to fix it. Before that, you can do some preliminary checks:
- Set the correct date and time. The date & time on your device must best match the Apple server. Open Settings > General > Date & Time > enable Set Automatically.
- Disable an active VPN. Enabling VPN may interfere with the Apple server. You should go to Settings > General > VPN & Device Management > toggle your VPN off.
- Enter the right Apple ID password. You have to make sure that you input the right ID and password, or you will get the verification failed warning.
- Verify Apple ID with a correct verification code. If you sign your account on a new device, you will receive a verification code on your trusted device. You need to enter the proper code on the new device to verify your Apple ID.
Restart the Device
The first thing you should do is to restart your device when encountering the “Verification failed An unknown error occurred” message. It is a quick and effective way to fix most issues when you don’t know what exactly the culprit is.
Change Apple ID Password
If you still get the “Your Apple ID or password is incorrect” error message after entering the right password, it’s a better choice to change the Apple ID password. To do so, here is a simple guide:
Step 1: Launch Settings > tap your ID at the top > Sign-In & Security.
Step 2: On a new page, hit Change Password > verify your Face ID > enter the new password > input it again for confirmation. Then tap Change in the upper right corner to save your new password.
Check Internet Connection
As mentioned above, when facing the Apple ID verification failed problem, network issues can be to blame. Therefore, you need to check your internet connection and make sure it is stable and strong. Just turn off your Wi-Fi, Cellular Data, or Airplane mode, and then turn them on again.
Reset Network Settings
If the “verification failed connecting to Apple ID” problem persists after adjusting your network connection, you can try to reset network settings to get the network back to normal.
To do so, just navigate to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings > enter your screen passcode > Reset Network Settings to confirm it.
Check Apple System Status
Sometimes, the system status issues may lead to the “There was an error connecting to the Apple ID server” error message. If the Apple service is down or operates in a bad situation in your region, you will fail to verify your Apple ID.
Go to Apple System Status to check whether the Apple ID server is available. If the dot is green, try other solutions. If not, you just need to wait for Apple to repair it.
Update the iOS Version
It is necessary to keep your device up to date, which is helpful to solve the Apple ID verification failed problem. Follow the steps below:
Step 1: Open Settings > select General > Software Update.
Step 2: Your iPhone will check if there is an available update automatically. If yes, hit Update Now to download and install the latest system on the iPhone.
Related post: 7 Effective Ways to iOS 17 Update Not Showing up on iPhone.
Resign Your App ID
Signing out and signing back into your account is a workable way to fix the “Verification Failed This Apple ID is not active” problem. This action can refresh the authentication process. To do so, go to Settings > tap on your profile > Sign Out. After a while, re-sign in with your Apple account to see whether the error message still exists.
Wrapping Things Up
This post lists four common cases, the possible reasons and 7 methods to address the Apple ID verification failed issue. After reading it, fixing this issue can be a piece of cake for you if you run into the same problem on your iPhone.