A common problem iPhone users face is when they connect to a Wi-Fi network, but find there is no Internet, which is very annoying. It may be frustrating if this problem occurs. Don’t worry, this article from NewsPivot provides all possible ways to diagnose the issue “iPhone connected to Wi-Fi but no Internet”.

Common Causes for “iPhone Connected to Wi-Fi but No Internet” Issue

If your iPhone is connected to Wi-Fi but the Internet is not working, the common causes are as follows:

  1. Wrong network connection.
  2. Router, modem, or ISP outage.
  3. DNS server failure.
  4. Software interference, such as enabled VPN.
  5. Outdated software.

These are the main reasons why the iPhone is connected to Wi-Fi but has no Internet access. We’ve explained troubleshooting methods to solve this problem. Please keep reading.

If you have the same trouble with your Android, you can read this post to figure it out: Is Android Connected to WiFi But No Internet? 5 Fixes to Try.

7 Fixes for iPhone Connected to Wi-Fi but No Internet

Restart the iPhone

A simple restart can sometimes resolve minor software glitches that can prevent Internet access and also refresh all Internet connections. Follow the steps to restart your device.

Step 1: Open the Settings app.

Step 2: Tap General.

Step 3: Choose Shut Down.

Step 4: After about 1 minute of pause, and then turn your iPhone back on.

After completing the above process, wait for a minute or two, and then reconnect to Wi-Fi and cellular data. Try browsing a website to check if the internet is working normally.

Check the Router and Modem

If there’s any issue with the router and modem, the “iPhone is connected to Wi-Fi but the Internet is not working” problem will also occur.

In order to check if the router has something wrong, you should first try connecting any other device to the same network and see if there’s the same issue. If the other devices still have no Internet access, then the problem is on the router’s end.

In this case, you should just restart your router and modem to resolve this issue. Follow the steps below:

Step 1: Find the router and modem (often next to each other).

Step 2: Unplug both from power for 30 seconds.

Step 3: Plug back in and wait for the lights to indicate connectivity

That’s all the steps for rebooting the router and modem, then you can test the network on iPhone again.

Enable and Disable Airplane Mode

When your iPhone shows a Wi-Fi connection but lacks Internet access, the fastest way to fix it is toggle on and off Airplane mode. Just swipe down from the top-right corner of the screen to reach the Control Center, and tap on the airplane icon to enable it. Wait a few seconds and then turn it off.

turn off the Airplane mode

Switch off Wi-Fi Assist or WLAN Assist

iPhone possesses the “Wi-Fi Assist” or “WLAN Assist” feature that can automatically use cellular data when Wi-Fi connectivity is poor, which may cause the “iPhone is connected to Wi-Fi but has no Internet access” issue. Therefore, you should disable this feature.

Go to Settings, select Mobile or Cellular, scroll to the bottom of the screen, and disable Wi-Fi Assist or WLAN Assist.

disable WLAN Assist

Forget and Reconnect the Network

When your iPhone shows a Wi-Fi connection but lacks Internet access, you can try to forget and reconnect the network or choose a new one. Follow the steps below to forget the Wi-Fi network on your iPhone:

Step 1: Go to Settings > Wi-Fi or WLAN.

Step 2: Tap the “i” icon right-side the connected network.

Step 3: Select Forget This Networkand confirm it.

forget the connected network

Step 4: Reconnect to the Wi-Fi or choose a new one and enter the password if prompted.

Note:
You should make sure you know the password beforehand since this step will both disconnect your iPhone from the Wi-Fi network and delete the password.

If you forgot the network password on Android, navigate this post: How to Connect Wi-Fi Without Password on Android.

Disable VPN

A virtual private network app usage can sometimes interrupt the regular Internet connection. Therefore, you can try to disable the VPN apps or uninstall some unnecessary VPN apps to figure out the current problem.

Reset All Network Settings

If your iPhone still lacks Internet access after trying the above methods, a last resort is resetting all network settings. Note that it will delete all saved Wi-Fi networks, Bluetooth devices, etc., which means you need to reconnect with all Wi-Fi networks by entering passwords.

To reset all network settings: Open Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

reset network settings

Summing up

Don’t be fumbled when your iPhone is connected to Wi-Fi but there is no Internet. We’ve discussed resolving the “iPhone connected to Wi-Fi but no internet” with the above methods. You can try them in turn until your Internet is back to normal. Hope this article can help you figure out this knotty problem.

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