Have you encountered the Kindle app not working problem on your iPad or mobile phone? This is a widespread issue especially when you update the device’s operating system or run an outdated version of the Kindle app. How can you resolve this problem? NewsPivot walks you through the troubleshooting guide.

In addition to versions of your device and the Kindle app, some other causes can trigger the Kindle app not working on iPhone, iPad, or Android issue. For example, the Kindle app keeps crashing due to an unstable internet connection, software glitches, expired login, etc. If you are stuck by the Kindle app not working issue right now, keep reading to try the following methods.

How to Fix Kindle App Not Working on iPad, iPhone, or Andriod

Fix 1. Check Internet Connection

Firstly, you need to ensure the device is well-connected to the Internet. You can reconnect your device to Wi-Fi to see if the Kindle app not working issue is gone. You may turn on the airplane mode and then turn it off to have a try.

Fix 2. Restart Your Device

Some like glitches on a computer, you can restart your device to fix the Kindle app not working on Android, iPhone, or iPad due to some small software glitches. Just press and hold the power off buttons to turn off the device. Wait for a few minutes to turn on the device.  

Fix 3. Update/Reinstall the Kindle App

If running an outdated version of the Kindle app, you may find the Kindle app not working properly on the device. You can go to the app store to see any updates available.

For iPad and iPhone users:

1. Open the App Store on your device and shift to the Search interface.

2. Type Kindle into the search bar to search the Kindle app.

3. Choose Kindle on the result page to enter the detail page. If there is an Update button, click on it to update the application.

For Android users:

1. Go to the Google Play Store and click the profile icon.

2. Press Manage apps & devices. Find the Kindle app and click the Update button if there is one.

After updating the application, you can check whether it works normally. If the problem still exists, try to reinstall the Kindle app. 

Fix 4. Deregister Your Device on Amazon Account

According to some users, the Kindle app not working can be fixed by deregistering your device on your Amazon account. Many users responded that this method resolves their problem. You can follow the instructions below to have a try.

1. Go to the Amazon website on your device and click Account & Lists.

choose Account & Lists

2. On the following page, choose Digital Services and Device Support > Manage Content & Devices.

go to Manage Content & Devices

3. Change to the Devices tab to select the Kindle application. You can find all the devices that have installed the Kindle app with your account. Click Deregister.

deregister the device

4. Click Deregister again to confirm.

5. Shut down your device and restart it. You can then log back into the Kindle app.

Final Words

There are four methods that may work on the Kindle app not working issue. You can try the above methods one by one to see which helps resolve your problem. Hope this post gives you some useful information.

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