Disney Plus Stuck on Loading Screen

Disney Plus is one of the most popular streaming platforms in the world. There’s nothing more frustrated than experience some issues like Disney Plus stuck on loading screen, black screen, freezing, and more. If you are struggling with Disney Plus stuck on loading screen at the moment, don’t worry.

This problem is not as hard as you think. After following the solutions in the following paragraphs, it will only take a few moments to address it.

Also read: Is Your Windows Stuck on Restarting Screen? Fixes Here!

How to Fix Disney Plus Stuck on Loading Screen on Windows 10/11?

Fix 1: Check the Server

Before troubleshooting, make sure that Disney Plus isn’t in its downtime. Just click here to check its status. Once its server is down or under maintenance, you can do nothing but wait for the manufacturers to cope with it.

Fix 2: Check Internet Connection

To enjoy watching videos on Disney Plus, make sure that your internet connection is stable and fast. If you doubt that there is something wrong with your internet, follow these steps to run Windows Internet troubleshooter:

Step 1. Open Windows Settings.

Step 2. Go to Update & Security.

Step 3. In the Troubleshoot tab, click on Additional troubleshooters.

Step 4. Select Internet Connection and hit Run the troubleshooter.

hit Run the troubleshooter

Fix 3: Restart Disney Plus

A simple restart of your app can fix most temporary bugs and glitches. No matter whether you are using Disney Plus on your PC, smartphone, iPad, or streaming device, restarting the service or app is the best.

You may also like: HBO Max Keeps Buffering/Freezing? How to Stop It?

Fix 4: Clear Cache and Cookies on Your Browser

Although cached data can make you load webpages faster, accumulated cached data might occupy some disk space. What’s more, corrupted cache can also trigger some problems like Disney Plus loading forever. If this is the case, you need to clear the cache in time. To do so:

Here, we will take clearing cache and cookies on Google Chrome as an example:

Step 1. Launch Google Chrome.

Step 2. Click on the three-dot icon and highlight Settings.

Step 3. In the Privacy and security tab, click on Clearing browsing data.

Step 4. Select the time range from the drop-down menu > tick Browsing history, Cookies and other site data, and Cached images and files > hit Clear data to start the process.

hit Clear data

Fix 5: Try Another Browser

If you visit Disney Plus through a browser, the browser might be the culprit of Disney Plus stuck on welcome screen. Therefore, it is a good idea to switch to other browsers like Google Chrome, Microsoft Edge, Opera, and more.

Fix 6: Disable Proxy or VPN

Although VPNs and Proxies can unblock the streaming service and protect your privacy, problematic ones might slow down the internet connection, leading to Disney Plus stuck on loading screen.

Fix 7: Update or Reinstall Disney Plus

An outdated app version can also prevent you from enjoying your favorite videos on Disney Plus. What’s more, there might be some bugs in the old version of the app. In this case, you need to update your Disney Plus in time.

Tips:
If there are faulty files in the installation package of Disney Plus, you can consider reinstalling the app.

Final Words

That’s an end for Disney Plus stuck on black screen, blue screen, loading screen, or welcome screen. If you have problems with this app or service, you can try these solutions to check for any improvement. Appreciate your time!

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