Some users are struggling with the error code: 232011 when they are playing videos on browsers or streaming platforms. If you are also stuck in that and looking for methods, you can check for this post on NewsPivot, which is dedicated to providing solutions for common PC issues.

Error Code 232011: This Video File Cannot Be Played

This video file cannot be played (error code: 232011) can be triggered by various factors, such as corrupted temporary data or a badly saved cookie, the inference from problematic browser extensions, and Proxy or VPN-cause interruption. In this way, targeting these possible culprits, we issue the following troubleshooting methods for you.

Fixes for the Error Code 232011

First of all, check if you have a Proxy Server or VPN devices that are open. Although they can serve as a bridge to improve your connection and protect your privacy, they can also cause unexpected troubles with access permissions. In this way, disable your opened VPN and Proxy.

Fix 1: Clear Browser Cache

A damaged cache or cookie data can be the reason for the error code: 232011. You can clear the corruption via the following steps.

The steps are available for Chrome users and if you are others, refer to the post, please: How to Clear Cookies on Chrome, Edge, Opera, and Firefox.

Step 1: Open your browser and click the three-dot icon to choose Settings.

Step 2: In the Privacy and security tab, tap on Clear browsing data.

Step 3: Choose the time range from the menu and check the Cookies and other site data and Cached images and files options. Then click Clear data.

click Clear data

Fix 2: Update Browser

To fix the error code 232011, you can update your browser to see if the error can be fixed. We still take Chrome as an example and for Edge users to update browsers, check this post: How to Update Microsoft Edge Manually.

Step 1: Open Chrome and go to Settings.

Step 2: Choose About Google Chrome and it will start checking the available updates automatically. Please download and install the update.

Fix 3: Disable Browser Extensions

Browser extensions may interrupt the video playing. To disable the Chrome extensions, you can follow the guide.

Step 1: Launch Chrome and click the three-dot icon.

Step 2: Choose Extensions > Manage Extensions.

Step 3: Click Remove under the extension you want to uninstall. Alternatively, you can toggle off all the enabled extensions on your browser.

Fix 4: Update Graphics Drivers

If the above methods can’t remove the error code: 232011, you can try to update the graphics drivers.

Step 1: Right-click on the Start icon and choose Device Manager.

Step 2: Expand Display adapters and right-click on the driver to choose Update driver.

Step 3: Then choose Search automatically for drivers to download and install it.

choose Search automatically for drivers

Fix 5: Turn off Hardware Acceleration

Disabling Hardware Acceleration may resolve the error code 232011. This feature allows users to specify the performance of the graphics hardware present on the PC but it may prevent you from playing videos.

Step 1: Open Run by pressing Win + R and type regedit to enter Registry Editor.

Step 2: Copy and paste this address to open it – HKEY_CURRENT_USER > Software > Microsoft > Avalon.Graphics.

find the path location

Step 3: Locate DisableHWAcceleration and open it to set the value as 1. Then click OK to save the changes.

Bottom Line:

This article is helpful to resolve the error code: 232011. The above methods we have introduced are available and you can try them one by one.

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