Gmail is a popular email service used by most people to send and receive emails. However, in some cases, you may not be able to access your Gmail account. What can you do to fix the issue when you can’t sign into Gmail? This post published by NewsPivot explores 4 effective ways to solve this problem.

Way 1: Recover Gmail Account and Create a New Password

If your username and password are entered correctly but you are still unable to access your Gmail account, attempt to recover your Gmail account and set a new password. See the steps for doing so below.

Step 1. Go to the Gmail sign-in page, enter your email address or phone number, and click Next.

Step 2. Then, click the Forgot password button.

Step 3. Select Try another way link option. Choose the account verification method.

Step 4. Type the verification code, and continue to create a new and strong password to change your Gmail account password.

Step 5. Try logging into your Gmail account again to see if you can log in successfully.

Way 3: Delete Chrome Browser Caches or Update/Reset Chrome

Gmail login issues can also be caused by web browser errors. When you’re unable to sign into Gmail, attempt to reset or update Google Chrome or delete the cache in the browser to solve it.

To clear cookies and caches in Chrome:

  1. Click the three vertical dots in the top right corner.
  2. Choose Settings, click Privacy and security, and choose Clear browsing data.
  3. Select the time range, check the boxes to clear, and click Clear data.
clear cache in Chrome

If you want to reset Chrome, select Reset settings on the Settings page, and click Restore settings to their original defaults.

To update Chrome, click the three vertical dots in the top right corner, choose Settings, and click About Chrome in the bottom left. 

Way 3: Use a Different Browser or Device to Sign into Gmail

When you can’t log into Gmail on a device, you can try to access Gmail from an alternative browser, device, or VPN/IP. If this does not fix the issue, try the other methods listed below to fix the inability to sign in to Gmail on Chrome.

Way 4: Temporarily Turn Off Antivirus

Antivirus software sometimes may prevent you from logging into your Gmail account. To check if you can access your Gmail account, you can turn off your firewall and antivirus software for some time.

You may also like: Read This Guide to Fix Address Not Found in Gmail

Final Thoughts

If you’re unable to log in to your Gmail account on Chrome, you can try the above 4 methods to see if they resolve the issue. If none of them help, then you can contact Google Support.

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