Nowadays, more and more people are seeking a healthy life and love to resort to applications to track health information. Health, an iOS built-in app, is an excellent assistant for Apple users. It can count steps, running, and walking distances automatically. However, it’s frustrating that Apple Health not tracking steps. This post from NewsPivot can help you out of the trouble.

We all know that iPhones need to be carried with us when we walk or run to enable the Health app to track our steps accurately. If you have the “Apple Health app not counting steps” issue.

It may be caused by iOS malfunction or other system issues. And you can find some helpful solutions in this article, just keep reading patiently.

It would be better to send your iPhone to an Apple Store if your iPhone has ever been dropped or water-damaged.

Top 6 Fixes for Apple Health Not Tracking Steps

Enable the Fitness Tracking

One possible reason for the Apple Health app counting steps failure is that you have disabled the Fitness Tracking feature on your iPhone. To solve this, you are supposed to turn on this feature in Settings on your device.

To toggle on Fitness Tracking:

Step 1: Go to Settings on your iPhone.

Step 2: Scroll down to tap Privacy & Security, and then tap Motion & Fitness in the Privacy & Security menu.

Step 3: Toggle on Fitness Tracking and Health.

turn on the Fitness Tracking feature

Enable the Motion Calibration

Your iPhone implements the accelerometer to track your steps and the distance traveled. You are supposed to enable this setting to ensure your device is tracking your steps. Follow the steps below:

Step 1: Go to Settings app, and scroll down to find Privacy & Security.

Step 2: Select Location Services.

Step 3: Scroll down to the bottom and select System Services.

Step 4: Toggle on the Motion Calibration & Distance.

turn on the Motion Calibration & Distance

Check Steps Data in the Health App

In some cases, the steps data has been collected by itself, but for some reasons, it is not presented successfully, causing the “Health app has no steps data” issue. On this occasion, you need to make sure health data can be shown on your dashboard. Follow the instructions:

Step 1: Open your Health app, and choose Health Data at the bottom section.

Step 2: Choose Fitness and click the Walking + Running Distance button.

Step 3: Check for the Show on Dashboard button. If it is closed, turn on this button.

Restart Your iPhone

In most cases, restarting or factory resetting your iPhone can fix many software bugs, including the “Apple Health not tracking steps” error. A simple restart may resolve the issue and get the Health app to track your steps. Follow the steps below:

To reboot iPhone X or newer models: press and hold the Side button along with one of the volume buttons, and then drag the slider to power off your iPhone. Then, press and hold the Side button until the Apple logo shows up to turn on your iPhone.

To reboot older iPhones: press and hold the Side button until the slider appears, and drag it to shut down your iPhone. Wait for your iPhone to turn off completely. Then, press and hold the Side button until the Apple logo appears to turn on your iPhone.

Disable Low Power Mode

Low Power Mode reduces power consumption and conserves battery life by restricting various background activities. Apple Health app not counting steps may result from this mode. In terms of this, it is advisable to disable this mode on your iPhone.

To disable Low Power Mode: open the Settings app, select Battery, and toggle off Low Power Mode.

toggle off Low Power Mode

Check the Software Update

It is always a correct option to update your iPhone to the latest version, by which you can address software problems and access new features. If the Apple Health app counting steps failure is caused by a bug, you should check and update the newest software version.

To check for pending iOS updates:

Step 1: Open the Settings app and tap on General.

Step 2: Select Software Update from the following menu to check for updates.

Step 3: If there is a pending iOS update, download and install it and see if that fixes the issue.

Sometimes you may encounter software update failures, then you can navigate these two posts:

Summing up

If you have noticed that your Apple Health not tracking steps, you can use the methods displayed in this article. Have you tried any of them? Hope this article can help you make Health back to normal. Then you can manage a healthy life with the aid of this application.

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