Every time there is a new iOS update, iPhone users are excited to update their devices to the latest version. However, the operation of updating new iOS usually has many problems. Have you encountered the “iPhone Software Update Fails” issue? And do you know how to fix it? This article from NewsPivot can lead you out of the woods.

Why iPhone Software Update Fails?

There are many different things that can be responsible for the iPhone software update failure. Below are some of these common reasons:

  1. The device you used does not support the latest version.
  2. Insufficient available storage space on your device.
  3. Network connection errors.
  4. Unable to access the Apple update server.
  5. The update isn’t complete.

Knowing the main culprits that cause the iPhone software update failure, now, let’s move to the next part to seek for the respective solution.

Solutions to iPhone Software Update Failed Issue

Before you carry on the following ways, you can try these tips, like waiting for a while to retry or rebooting your iPhone, which may solve your problem quickly.

Check If Your Device Supports New Software

At the beginning of these methods, you should first check if your iPhone is compatible with the latest software. If it doesn’t support the new version, then it can’t update; if your device supports it but the software update keeps failing, you can continue to try other methods in this article.

Step 1: Identify your device model.

Step 2: You can browse this website to check whether your iPhone model is compatible with the new software: https://support.apple.com/en-gb/guide/iphone/iphe3fa5df43/ios.

Check the Internet Connection

A stable, and preferably a fast, Internet connection is of vital importance for updating new software. So, if your update takes a long time to download and install even update fails, you should ensure that your network is stable and fast before downloading and installing the update.

Firstly, reconnect your Wi-Fi with a strong and stable Internet connection. If it’s still not working, follow the steps to reset network settings: Go to Settings > General > Reset > Reset Network Settings.

reset network settings

You can read this post to solve the network connection problem: 5 Solutions for the Mobile Network State Disconnected Error.

Clear Space for New Software Update

If your device doesn’t have enough free space, then the software update keeps failing. Therefore, you should make sure that your device has enough storage before doing an iOS upgrade. Now try the following steps to clear space on your iPhone.

Step 1. Navigate to Settings app > General > iPhone storage.

Step 2. Delete less frequently used apps from the list, and the pictures, videos, messages, etc. to free up iPhone space

If you have a problem with insufficient space on Android, please read this post: 4 Effective Methods to Fix Insufficient Storage Error Android.

Remove and Download the Update Again

If you still can’t solve the iPhone software update failed issue, there may be something wrong with your current update: the software update file is corrupted or incompatible. In this case, you should remove the current update and download a new one. Follow the steps to work it:

Step 1: Navigate to Settings > General > iPhone Storage.

Step 2: Then find the iOS Update or Software Update in the list of apps and click on it. Then tap Delete Update.

Step 3: Go to Settings > General > Software Update > Update Now.

Update Software via iTunes

If you don’t find the update in the list of apps in the last methods or if the iPhone software update fails again, you can try to update your device via iTunes on the computer. You will be given detailed instructions below.

Step 1: Connect your iPhone to the computer with a standard USB cable.

Step 2: Launch iTunes and select your device.

Step 3: Click the iPhone icon in the top-left corner. Tap the Summary options and it will start checking for updates.

Step 4: Toggle the Update button, and you should confirm that you want to update your iPhone soon.

update via iTunes

Download the Firmware Manually on Website

If none of the above solutions to “iPhone software update fails” can make it, don’t worry, you can try to download the firmware manually on the web, which is the last effective option worth trying. Just follow us to explore the process.

Step 1: Turn on the computer, go to the IPSW website,

Step 2: In the Choose a product panel,tap iPhone, and then select the device model you are using.

Step 3: Select one of the Signed IPSWs and download it to your computer.

download the firmware on website

Step 4: Connect your iPhone to the computer with a standard USB cable. Turn on iTunes, and wait for iTunes to recognize it. Then hit the Summary option in iTunes.

Step 3: Carefully press Shift and hit the Restore iPhone tab. Then you can browse to choose the IPSW file you downloaded just now. The iTunes restore will install the iOS version you choose. It may take a few minutes.

When the process is complete, you can retrieve all your backed-up data and continue to use your iPhone on the latest version.


That’s all about the solutions to “iPhone software update fails”. If you also meet this error, you can try these instructions step by step. Hope your problem can be solved.

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