Smartphones and the Internet have become integrated into our daily lives. The device’s mobile network status can indicate whether it is connected to a mobile network, but occasionally you may get a “Mobile network state disconnected” error. So, this post from NewsPivot explains 5 methods to help fix the error.

Mobile Network State Disconnected Error

A common cause of “Mobile network state disconnected” issue is that the SIM card fails to register with the network. This way, the network symbol icon will disappear from the phone UI and the Wi-Fi signal will naturally appear offline. This error often occurs on Android devices and you can contact your mobile phone operator immediately for assistance in resolving the problem.

Before that, you can also try the following methods to see if they can solve the problem.

5 Fixes for Mobile Network State Disconnected Error

Now, let’s look at the 5 useful fixes for the “Mobile network state disconnected” issue.

#1. Restart Your Phone

If you are experiencing a “Mobile network state disconnected” issue, try restarting your device. This is the easiest way to fix glitches and issues in your device. It’s like a panacea.

Restarting your phone will end any open apps consuming too much battery, which may help resolve connectivity issues.

#2. Disconnect the Wi-Fi Connection

If your Wi-Fi is active, your mobile network will automatically go offline. Therefore, you can turn off Wi-Fi and see if that solves the problem.

  1. Open the Settings app on your device.
  2. Select the Connections option and then disable the Wi-Fi button.
  3. Scroll down the menu from the top of your phone, enable Airplane Mode, and disable it after 30 seconds.
  4. Turn on mobile data to see if the issue is resolved.

#3. Reset Network

One way to start from scratch is to reset the network. Certain misconfigured network settings can be repaired and all network-related functions restored to their original configuration. These are specific actions to be taken.

  1. Open the Settings app on your phone.
  2. Choose System > Reset options.
  3. Click on Reset Wi-Fi, mobile & Bluetooth.
  4. Click RESET SETTINGS to continue.

After that, you may need to enter something for authentication. The network on your mobile device will then be reset so you can verify that the problem has gone away.

#4. Reset the APN Settings

All the information needed to establish a data link with your smartphone is contained in the APN (Access Point Name) settings. To resolve this issue, you can reset the APN configuration.

  1. Go to Settings and select Connections > Mobile Networks.
  2. Tap on Access Point Names.
  3. Click the three-dot icon and click the Reset to Default option.

#5. Insert the SIM Card Correctly

If none of the above fixes resolve your issue, there might be a problem with your SIM card. Removing the SIM card from the phone and putting it back may fix the problem.

If it still doesn’t work, you may need a new SIM card. To check if it works properly, you can replace the SIM card with a new one from another service provider.


To address the “Mobile network state disconnected” error, you just need to follow the necessary steps mentioned above. Hopefully, these tips will come in handy if you run into problems.

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