Are you experiencing “iPhone video freezes but audio continues”? This can be frustrating, especially when you are indulging in your favorite videos. Fortunately, this post on NewsPivot website will introduce how to fix this annoying problem. Please keep on reading patiently.
Common Causes of Video Freezing but Audio Continuing
It’s a common issue that iPhone video freezes but audio continues. Don’t worry if you encounter this problem. There are some possible reasons responsible for this problem.
- Video playback software bugs
- Unresponsive iPhone programs
- iPhone running laggy
- Insufficient storage space
- Background app interruption
Knowing the main culprits that cause the “videos keep freezing but the audio is still playing” issue, let’s move to the next section to explore the troubleshooting solutions together.
How to Fix “Video Freezes but Audio Continues” Issue?
Close the Camera App and Open It Again
When you are watching a video using the iPhone Camera, you suddenly find that videos keep freezing but the audio is still playing. An easy way to help you solve this problem is to close and reopen the video-playing app. After you force quit and restart it, your video can play normally again.
To quit and restart the Camera app:
Step 1: Slide up from the bottom of the screen.
Step 2: Find the Camera app and slide it up to close it.
Step 3: After a few seconds, tap the Camera app to open it again.
Force Close Unnecessary Background Apps
Having too many apps running in the background can cause your iPhone to slow down and cause the “videos keep stopping on iPhone” issue. In this case, you are supposed to force close some unnecessary apps in the background.
As for the steps, you can slide up from the bottom of the screen, and then select the unnecessary apps functioning in the background and slide it up to close them.
Restart Your iPhone
Restarting your iPhone is a simple but effective way to address many issues, including iPhone freezes during video playback. This process is also simple and does not erase any data on your iPhone, so you can perform it without worrying about data loss. Follow the guide to do it.
Step 1: Press and hold the Side button until the “slide to power off” option appears.
Step 2: Slide it to turn off your iPhone.
Step 3: After a few seconds of pause, press and hold the Side button until the Apple logo shows up to turn it on again.
Check and Clear the Storage on iPhone
If there is insufficient space on your iPhone, some errors may occur in the use of many apps, including videos keep stopping on iPhone. To resolve this, you’d better ensure your iPhone has enough storage space. Follow the guide to check your iPhone storage.
Step 1: Navigate to the Settings app.
Step 2: Find and click General.
Step 3: Select iPhone Storage. Then you can see the screen showing storage details.
Step 4: If the storage is insufficient, try to delete some data from your device, for example, delete duplicate photos. If you don’t want to lose any data, you can backup them from iPhone to an iPad or a PC in advance.
Check and Update iPhone to the Latest Version
Updating your iOS to the latest version can fix software bugs that might be causing the “iPhone freezes during video playback” issue. Here’s how to check and update your software:
Step 1: Go to Settings app > General > Software Update.
Step 2: If an update is available, click Download and Install.
Step 3: Follow the on-screen instructions to complete the update.
You can browse the related post when your update process fails: How to Fix “iPhone Software Update Fails” Error Quickly.
Reset Your iPhone
If none of the above methods work, you can consider resetting the iPhone as the last resort. This method will not erase any data on your device but will reset certain settings that may cause the “iPhone video freezes but audio continues”.
To reset iPhone:
Step 1: Go to Settings app, find and tap General.
Step 2: Scroll down the screen and select Transfer or Reset iPhone.
Step 3: Tap Reset, and select Reset All Settings.
Summing up
“iPhone video freezes but audio continues” is a common issue in daily life. By following the troubleshooting steps outlined above, you can often resolve the issue yourself. After your iPhone functions normally, you can enjoy your favorite video again. However, if the problem persists, seeking professional help is the wisest course of action.