Being a free personal email and calendar manager, Microsoft Outlook is extremely popular among users. It is included by default in the Microsoft Office suite. However, there are a lot of Outlook errors reported like any other tool and program. 0x8004011d is one of them and deserves your notice. Refer to the solutions presented in this NewsPivot post to fix the error yourself.

Microsoft Outlook Error Code 0x8004011d

About Outlook Error 0x8004011d

When users are attempting to connect or sync an Outlook account, they may receive an error – 0x8004011d (which points out a synchronization issue). The occurrence of Outlook error 0x8004011d could be caused by many factors, such as incorrect installation of Outlook, slow or interrupted Internet connection, and more.


Major Causes of Error 0x8004011d

  • The Outlook has not been correctly installed.
  • It is detected that your Internet connection is slow.
  • The Internet connection is abruptly interrupted.
  • The client app lacks the default gateway configuration.
  • The system is under virus or malware attack.
  • The system ports have been blocked in some way.
  • A system-level conflict exists.

0x8004011d Possible Error Messages

  • “0x8004011d Outlook Access Violation.”
  • “Cannot register 0x8004011d Outlook.”
  • “0x8004011d Outlook Not Found.”
  • “The File 0x8004011d Outlook is missing.”
  • “Cannot find %PROGFILES64%\WIDCOMM\Bluetooth Software\0x8004011d Outlook.”
  • “Cannot start Bluetooth Software. A required component is missing: 0x8004011d Outlook. Please install Bluetooth Software again.”
  • “Task Exchange Server reported error 0X8004011d: The server is not available. Contact your administrator if the condition persists.”
  • “This application failed to start because 0x8004011d Outlook was not found. Re-installing the application may fix this problem.”

Recommended reading: How to Create an Email Group in Outlook 365

Manually Fix Outlook Error 0x8004011d (4 Methods)

When the Outlook error 0x8004011d occurs, you will be unable to send or receive emails until you can resolve it. If you see it in Outlook, you should try these 4 solutions:

#1. Execute an SFC Scan

Step 1: Press Windows + S to open the search box and type cmd.

Step 2: Right-click on Command Prompt. Select Run as administrator.

Step 3: Input sfc /scannow and press Enter. Wait a while after that.

perform an SFC Scan

#2. Enable Cache Mode

Ensure you are running the newest version of Outlook.

Step 1: Launch Outlook and the related instances.

Step 2: Right-click the Start button. Select Run.

Step 3: Type exe and press the Enter key.

Step 4: Enter Mail in the Control Panel’s search box and choose it from the results.

Step 5: Click E-mail Accounts… from the Mail Setup window.

Step 6: In the Account Settings window, go to the E-mail tab.

Step 7: Double-click the Exchange account you are currently using.

Step 8: Under Offline Settings, enable Use Cached Exchange Mode.

Step 9: Relaunch your Outlook.

enable Use Cached Exchange Mode

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#3. Check the Information Stores and the Database

To check if the information stores are mounted, do the following:

  • Navigate to Exchange Manager > Server > Server name > First storage group.
  • Check the state of the Mailbox store by right-clicking it. Select Mount store if it is dismounted.

Proceed as follows to check the database:

You can use C:\Program files\Exchsrvr>bin\eseutil/mh mdbdata\priv1.edb to check; the status of your database will be reported.

check the database
  • If the status is displayed as Dirty, you need to ensure all of the transaction logs from the checkpoint are present. Next, mount the store as stated above.
  • If you cannot see any logs, fix the database by using Eseutil /p (you need to back up data in advance because this action may result in data loss). And, you need to use Eseutil /d to defrag the database. Lastly, you should run the Information Store Integrity Checker Isinteg.exe –fix.

#4. Create a New Profile

To create a new Outlook profile, first repeat steps 1 through 4 in Method 2. After that, perform the following operations:

  • Click Show Profiles….
  • Choose the Outlook profile that is now used and hit Remove. (It is better to back up the .PST/.OST file in advance.)
  • Click Yes to finish the operation.
  • Relaunch your Outlook. Reconfigure your email from scratch. The email client will automatically create a new .OST or .PST file.
click Show Profiles…

You may also like: Fix the Information Store Cannot Be Opened Outlook Error

Bottom Line

Hope the methods provided in this post will be of great help to you in fixing the Outlook error 0x8004011d. Good luck!

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